Refund Policy
We want you to be happy with your subscription. Here, in plain words, is exactly when we give money back.
14-day money-back guarantee
When you subscribe to a paid plan for the first time, you have 14 days to change your mind.
Ask within those 14 days and we refund your first payment in full, no questions asked.
Accidental renewals
Subscriptions renew automatically so your access never breaks. If a renewal caught you by surprise, tell us soon after the charge and we will refund it.
To avoid a renewal in the first place, you can cancel any time before the next billing date.
Cancelling your plan
You can cancel whenever you like from your billing settings. Cancelling stops the next payment.
After you cancel, you keep full access until the end of the period you already paid for. Outside the 14-day guarantee above, we do not refund the unused days of a period you chose to cancel.
How refunds are paid
Refunds go back to your original payment method. Depending on your bank, the money usually appears within 5 to 10 business days.
A full refund ends your paid access straight away and moves your account back to the Free plan. A partial refund, such as a goodwill month, leaves your plan in place.
How to ask for a refund
Send us a short message from the email on your account and we will take care of it.
Email us at [email protected] and we will reply as soon as we can.